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Insurance claim
Please complete the information below to complete your insurance claim with the insurance company.
Kind of insurance claim
*
Damage
Theft
Name
*
Email
*
JOULE ID
*
You can find this on the sticker on your bike. It starts with JOULE, followed by the year your bike was delivered.
Insurer
Policy number
Date and time of the incident
Location of the incident
Description of the circumstances
Are third parties involved?
Yes
No
Contact details of third parties
Was a determination made by the police?
Yes
No
Is there any surveillance footage or witnesses?
Yes
No
Contact details of witnesses
Picture(s) of the location
Picture of the damage
Extra picture of the damage (optional)
Extra picture of the damage (optional)
Picture(s) of the keys
Copy of European collision form (if made up with other party)
Copy of police report
Submit